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What to Consider Before You Buy a Mattress Online

Couple purchasing a mattress online.

Tips for Buying a Mattress Online

Are you in the market for a new mattress? If so, you may be surprised by the nearly countless number of options that are available to you. You’ll have the chance to go the traditional route and visit a big box store to purchase a mattress. Alternatively, you can shop for a new mattress online from the comfort of your home.


If you choose the latter option and shop for a mattress online, there are a few things you should keep in mind. The reputation of the company you choose to buy from is one of those things. Research the company and make sure it’s been around for a while and that it has the staying power to be able to honor any warranties that come with your mattress.

Reviews and Testimonials

The one drawback to shopping for a mattress online is that you’re unable to try the mattress before you make your purchase. While that’s a downside for some, you can work around it by looking over the reviews that people have posted online.

As you pour through the reviews and testimonials for a given mattress, keep an eye out for descriptive words like “soft,” “firm,” “cool,” “hot,” and “supportive.” Words like those will help you determine the level of comfort the mattress will provide and the temperature at which you’ll be able to sleep.

You should also be on the alert for reviewers who share details about their weight, preferred sleeping position, and health problems. Some of these factors may be similar to your own, which can help you pick the mattress that’s best for you. Alternatively, you can try an online comfort test to find a mattress that is perfect for you.


Whether you’re shopping online or in a brick-and-mortar store, you should look for a mattress that has a warranty. When you order a Ben’s Mattress in a Box, for instance, you’ll enjoy the peace of mind that comes with having a 20-year warranty for your mattress.


If you’re on a strict budget, you should pay close attention to shipping fees when you’re ordering a mattress online. Mattresses can be expensive to ship so ordering from a website that doesn’t provide free shipping can drive up the final price of your purchase quickly.

You don’t have to worry about shipping fees when you order a Ben’s Mattress in a Box. We’ll ship your new mattress to your doorstep for free.

Trial Period and Returns

It’s vital that you seek out an e-commerce outlet that will let you try your new mattress risk-free for a length of time. When you order a Ben’s Mattress in a Box, you’ll have 90 days to see if the mattress is a fit for you.

Buy a Mattress Online from Sleep Experts

Many people are reluctant to buy a mattress online because they’ve heard nightmarish stories about impossible returns and refunds. You don’t need to worry when you order a Ben’s Mattress in a Box from us. If you don’t love your mattress, let us know before your free trial expires. We’ll issue you a full refund or make arrangements for an exchange by scheduling a local charity or recycling center to pick up your mattress. We should note that your replacement mattress won’t be eligible for a sleep trial.

To find a mattress you’ll love online, shop with Ben’s today.

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